Frequently Asked Questions

Q: Is my phone or mobile device compatible?
A: TinyTutor is currently available for S60 3rd Edition Smartphones. It has been fully tested on a number of devices including the S60 3rd Edition emulator, Nokia N95, Nokia E65 and Samsung I8510. It should be compatible will all S60 3rd Edition devices in our Compatible Phones List but the best way to be sure is to install and try it for yourself on your own device.

Q: How do I download and install the software?
A: You can download the application and courses using your PC if you wish. Then you just need to transfer them yo your mobile device for installation. You can use Bluetooth or a USB cable for this. The easiest way though is to visit this website using your modile device and then you can download and install the software directly to your mobile device.

Q: How do I find my TinyTutor Id?
A: When you've installed and tried the free software and trial course(s) you can purchase licence keys from this website to unlock the entire course. For this you need your TinyTutor Id. This is very easy to obtain. Simply run the TinyTutor application and press the '1' key in any screen (except a help screen). This will display your 6 digit TinyTutor Id. Make a note of this and then visit this website where you can enter it to purchase licence keys.

Q: How do I find my phone serial number?
A: If you want to purchase a licence key and don't have the free trial installed it's still easy to do. Simply use the last six digits of your phone's serial number rather than the TinyTutor Id. Your serial number can often be found on your phone's box, under the battery or an easier way is to enter *#06# on your phone as if you were dialing a number and it'll be displayed. Just make a note of the last six digits and you'll now be able to purchase a licence key from this website.

Q: What is a Discount Promo Code and where can I find one?
A: A Discount Promo Code is a word or short phrase found on promotional material. If you find one you're in luck because you can enter it when you purchase a licence key from this website and you'll get between 25% and 30% off the purchase price! Discount Promo Code are used by most retailers so the chances are you've seen them before in various forms.

Q: What is PayPal and how do they accept and process payments?
A: If you've ever used sites like eBay you'll have already heard of PayPal. Hundreds of thousands of websites, including highstreet retailers like Nike, Diesel, T K Maxx and Boots accept PayPal. It's free to set up an account and it'll enable you to pay for stuff online really easily. Many people already have a PayPal account so here at TinyTutor we thought it was the obvious easy payment method to use. With PayPal you can also use all major credit cards for payment and transactions all use the PayPal secure servers for your peace of mind. For more information visit the official UK PayPal site at PayPal.co.uk.

Q: My question hasn't been answered here, what do I do now?
A: Please feel free to contact us using our Contact Us page and we'll do our best to answer any further questions you have.

Q: More questions and answers will be added here soon...
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